hi77c Terms and Conditions — Applicable to Every User
Please read all terms carefully before using this platform. By registering, you are considered to have fully accepted these terms and conditions.
- 1. General Introduction
- 2. Account Registration & Eligibility
- 3. Account Security & Responsibility
- 4. Deposits & Withdrawals
- 5. Bonuses & Promotional Offers
- 6. Betting Rules
- 7. Prohibited Activities
- 8. Account Suspension & Closure
- 9. Privacy & Data Protection
- 10. Responsible Gaming
- 11. Limitation of Liability
- 12. Changes to Terms
- 13. Dispute Resolution
- 14. Contact
1 General Introduction
These terms and conditions ("Terms") apply to the use of the hi77c platform and all its services. By visiting the hi77c website, creating an account, or using any service, you are considered to have fully read, understood, and accepted these Terms.
hi77c operates a safe and reliable online betting and casino entertainment platform for users in Bangladesh. Our goal is to provide users with a fair, transparent, and responsible gaming environment.
Along with these Terms, our Privacy Policy and Responsible Gaming Policy also apply to you and are considered an integral part of these Terms.
2 Account Registration & Eligibility
2.1 Age Requirement
You must be at least 21 years old to open an account at hi77c. Use of this platform by minors is strictly prohibited. We may request identity documents or other proof at any time to verify age.
2.2 Single Account Policy
Each user may create only one account. If one person holds multiple accounts, this will be considered a policy violation and all accounts may be immediately closed.
2.3 Providing Accurate Information
You must provide complete, truthful, and accurate information at the time of registration. Providing false information will result in account closure and any pending winnings may be forfeited. Your name, date of birth, phone number, and payment details must all be genuine.
3 Account Security & Responsibility
Maintaining the security of your hi77c account is entirely your responsibility. Login credentials (username and password) must not be shared with anyone.
3.1 Password Protection
- Use a strong and unique password.
- Change your password regularly.
- Always log out after using a public or shared device.
- If you notice any suspicious activity, contact [email protected] immediately.
3.2 Account Transfer Prohibited
Selling, transferring, or allowing another person to use your account is strictly prohibited. If such activity is proven, the account will be permanently closed.
3.3 Unauthorized Access
If unauthorized access to your account by a third party occurs, hi77c will not be responsible for those transactions, unless it is proven that the security breach was caused by a fault in our platform.
4 Deposits & Withdrawals
4.1 Accepted Payment Methods
hi77c currently supports the following payment methods: bKash, Nagad, and Rocket. Rocket is the mobile wallet service of Dutch-Bangla Bank. Funds sent through any other method will not be accepted and hi77c will not be liable for such amounts.
4.2 Minimum Amounts
Applicable to every method
Applicable to every method
4.3 Withdrawal Timeframe
Approved withdrawals are generally processed within 30 minutes to 3 hours. Processing may be delayed if identity verification is pending or if unusual transaction activity is suspected.
4.4 Identity Verification
hi77c reserves the right to verify a user's identity before processing a withdrawal. A copy of a national identity card or passport, and additional information to confirm ownership of the payment method, may be requested.
5 Bonuses & Promotional Offers
5.1 Welcome Bonus
hi77c offers new members a 100% bonus on their first deposit, up to a maximum of ৳20,000. For example: depositing ৳1,000 earns a ৳1,000 bonus, giving a total balance of ৳2,000.
5.2 Wagering Requirements
A 20x wagering requirement applies to the welcome bonus. Wagering is calculated on the bonus amount only, not on the combined total of deposit and bonus.
5.3 General Bonus Terms
- A bonus is applicable only once and to a single account.
- Withdrawals cannot be made before bonus wagering is completed.
- hi77c reserves the right to modify, suspend, or cancel any bonus offer at its discretion.
- If bonus abuse is suspected, the account in question will be reviewed.
- Promotional offers may have restrictions on specific bet types or games — check the individual terms of each offer.
6 Betting Rules
6.1 Sports Betting
hi77c provides betting on various sports events. Bet outcomes depend entirely on the actual result of the relevant sport. Taking a standard cricket match such as Bangladesh vs India as an example of available markets — bets can be placed on markets such as match winner, total runs, or player performance.
6.2 Bet Cancellation Policy
- If an event is cancelled or postponed, the related bets will be declared void and funds will be returned.
- If incorrect odds are offered due to a technical error, hi77c reserves the right to cancel those bets.
- Once a bet is confirmed, it generally cannot be changed or cancelled.
6.3 Casino Games
Casino games are operated by third-party software providers (such as Pragmatic Play, Evolution Gaming, JILI, Spribe, and others). Each game has its own rules which should be read before playing.
7 Prohibited Activities
The following activities are strictly prohibited on the hi77c platform, and if any such activity is proven, the account will be immediately closed:
- Money laundering or depositing funds from illegal sources.
- Operating multiple accounts by the same person.
- Fraudulently exploiting the bonus system rather than using it fairly.
- Exploiting software bugs or technical errors to gain an unfair advantage.
- Placing bets using automated or mechanical methods (bots, scripts).
- Attempting to hack or defraud another user's account.
- Threatening, harassing, or abusive behavior toward support staff.
- Attempting to complete verification using false identities or documents.
hi77c reserves the right to report any suspicious activity to the relevant authorities.
8 Account Suspension & Closure
8.1 Suspension by hi77c
hi77c reserves the right to suspend or permanently close any account in the following circumstances:
- If a breach of the Terms is proven.
- If identity verification documents are not submitted or false information is provided.
- If the account remains inactive for an extended period (more than 12 months).
- If prohibited activities are committed.
8.2 Account Closure by the User
Any user may close their own account. To do so, a written request must be sent to [email protected]. Pending bets can be settled and available balance withdrawn before the account is closed.
8.3 Account Recovery
If an account is suspended due to a technical reason or in error, a recovery request can be submitted by contacting the support team. The decision will be provided subject to verification.
9 Privacy & Data Protection
hi77c treats the protection of your personal data as its highest priority. The platform uses SSL encryption technology to keep all data secure.
Full details of how your personal data is collected, used, and protected can be found in our Privacy Policy. By accepting these Terms, you are also accepting the Privacy Policy.
10 Responsible Gaming
hi77c believes gaming should be a form of entertainment, not a source of income. We encourage all our users to play responsibly.
- Set a budget for yourself and never play beyond it.
- Do not rush to increase your bets in an attempt to recover lost money.
- Avoid playing at the expense of time with family or time at work.
- Use the temporary break or self-exclusion feature if you feel it is needed.
For more information on responsible gaming and to get support, visit our Responsible Gaming page. If you need help, contact us via 24/7 live chat or at [email protected].
11 Limitation of Liability
hi77c provides services on an "As-Is" basis. hi77c is not liable in the following circumstances:
- Bets lost or missed due to an internet connection interruption.
- Technical errors caused by third-party software providers.
- Issues with the user's own device or network.
- Unforeseen force majeure events (natural disasters, government directives, etc.).
hi77c makes every effort to maintain the overall quality of the platform. If any service is disrupted, we aim to resolve it quickly.
12 Changes to Terms
hi77c reserves the right to change these terms and conditions at any time. In the event of changes:
- The updated terms and conditions will take effect as soon as they are published on the website.
- Registered users may be notified in the case of significant changes.
- Continued use of the platform after any changes will be considered acceptance of the new terms and conditions.
13 Dispute Resolution
13.1 Complaint Submission Process
If you have any dispute or complaint, please contact our support team first. You can reach us via 24/7 live chat or by submitting a written complaint to [email protected].
13.2 Resolution Process
After receiving a complaint, the support team will review it and gather the necessary information. An effort will be made to provide a fair resolution that protects the interests of both parties.
13.3 Final Decision
In disputes relating to technical matters, hi77c's decision will be considered final, unless there is clear evidence that a system error occurred.
14 Contact
If you have any questions or comments about these terms and conditions, please contact the hi77c support team through the following means:
24/7 — in Bengali and English
[email protected]
The support team provides assistance in both Bengali and English. For any legal questions or inquiries regarding the terms and conditions, write directly to the email.
Join hi77c now
Once you have read the terms and conditions, enter our platform and enjoy a safe betting experience.