hi77c Privacy Policy

hi77c ("we", "our", "platform") is a safe and reliable online betting and gaming platform operated for users in Bangladesh. This Privacy Policy ("Policy") explains how hi77c collects, uses, stores, and protects your personal information when you use our website, applications, and related services.

This Policy applies to all individuals who use hi77c's services — both registered members and unregistered visitors. By using our platform, you are considered to have given your consent to the terms of this Policy. If you disagree with any part of this Policy, please refrain from using our services.

hi77c may collect information from you in various situations. The types of information collected are described in detail below:

2.1 Information You Provide Directly

During account registration and use, you provide the following information:

• Full name and date of birth (for age verification)
• Valid mobile number (linked to bKash, Nagad, or Rocket account)
• Email address (if applicable)
• Payment information (mobile wallet number)
• Identity document information (for KYC verification, if required)
• Any additional information you voluntarily provide (such as when contacting support)

2.2 Automatically Collected Information

Some information is collected automatically when you use our platform:

• IP address and device information
• Browser type and operating system
• Login date, time, and session duration
• Gaming activity and transaction history
• Click patterns and page navigation data
• Information collected through cookies and similar technologies

2.3 Information Received from Third Parties

In some cases, we may receive information from payment processors (bKash, Nagad, Rocket) or identity verification agencies. This information is used solely for the purpose of verifying transactions and preventing fraud.

hi77c uses collected information only for the following legitimate purposes:

• Account Management: To create, verify, and maintain your account.
• Payment Processing: To confirm deposit and withdrawal transactions via bKash, Nagad, and Rocket.
• Customer Support: To provide support via 24/7 live chat or email.
• Security & Fraud Prevention: To protect accounts and detect and prevent suspicious activity.
• Age Verification: To ensure that only individuals aged 21 or above participate on the platform.
• Service Improvement: To improve platform quality and user experience.
• Legal Compliance: To comply with applicable laws and regulations.
• Responsible Gaming: To monitor users' gaming habits and provide necessary support.

hi77c adopts industry-standard technical and organisational measures to protect your information. The key features of our security framework are outlined below:

4.1 Encryption & Security Technology

• All data transmissions are secured through SSL (Secure Socket Layer) encryption technology.
• Advanced hashing algorithms are used to store sensitive data (passwords, payment information).
• Encryption is ensured at the database level.
• Regular security audits and vulnerability assessments are conducted.

4.2 Access Control

• Only authorised personnel can access your personal information.
• Data protection is ensured through staff training and confidentiality agreements.
• The least privilege principle is followed.

4.3 Data Retention Period

We retain your information for as long as your account is active and as long as necessary to provide services. Even after account closure, certain information may be kept for a limited period to meet legal obligations and resolve disputes. Once the specified period has passed, information is securely deleted or anonymised.

hi77c does not generally share your personal information with third parties. However, information may be shared in the following limited circumstances:

5.1 Service Providers

Only the information necessary to provide services is shared with payment processors (bKash, Nagad, Rocket) and identity verification agencies. All such parties are bound by strict confidentiality agreements and may not use the information they receive for their own purposes.

5.2 Legal Requirements

Information may need to be disclosed to comply with court orders, government directives, or applicable law. In such cases, we provide only the minimum information required.

5.3 Business Transfers

In the event of a business merger, acquisition, or asset transfer, user information may be transferred to the relevant party. Users will be notified in advance in such cases.

The hi77c website uses cookies and similar tracking technologies. Cookies are small text files stored in your browser that help improve the user experience.

6.1 Types of Cookies

• Essential Cookies: Essential for the core operation of the platform. Used to maintain login sessions and ensure security.
• Functionality Cookies: Remember your preferences and settings, such as language selection.
• Analytical Cookies: Analyse website usage patterns to help improve service quality.

6.2 Cookie Control

You can accept or reject cookies through your browser settings. However, disabling essential cookies may disrupt some core functionality of the platform. Cookie control methods vary by browser — detailed instructions can be found in your browser's help section.

As a user of hi77c's platform, you have the following rights regarding your personal information:

7.1 Right of Access

You can find out at any time what information we hold about you. Upon request, we are obliged to provide you with a copy of your personal information.

7.2 Right to Rectification

If any information in your profile is incorrect or incomplete, you can request that it be corrected. We will make the necessary corrections within a reasonable time.

7.3 Right to Erasure

In certain circumstances, you may request that your personal information be deleted. However, it may be necessary for us to retain some information due to legal obligations, ongoing disputes, or contractual commitments.

7.4 Right to Object to Processing

You may object to data processing carried out on the basis of legitimate interests. Where applicable, we will take your objection into consideration.

7.5 Right to Data Portability

You may request your data in a structured, commonly used format that can be used with other services.

The hi77c platform is intended only for individuals aged 21 or above. We do not knowingly collect any personal information from minors. If we are informed that a minor has created an account, we will immediately close that account and delete the associated information.

If you believe that we hold information belonging to a minor, please notify our support team immediately. The age verification process is an integral part of our platform.

hi77c reserves the right to modify or update this Privacy Policy from time to time. If any significant changes are made to the Policy, we will notify users in the following ways:

• A prominent notice will be displayed on the platform.
• Registered users will be informed via email or message.
• The "Last Updated" date at the top of this page will be changed.

Continued use of the platform after any changes will be considered as your consent to the updated Policy. We therefore recommend reviewing this Policy regularly.

If you disagree with any changes, you may close your account and stop using the platform. In that case, our Terms and Conditions will apply to your previous transactions and balance.

If you have any questions, concerns, or requests to exercise your rights regarding this Privacy Policy, please contact our support team. hi77c's support team provides assistance in both Bengali and English and is available seven days a week, twenty-four hours a day.

Contact Methods:

• Email: [email protected]
• Live Chat: Log in to the platform and use the chat option

We will try to respond as quickly as possible depending on the nature and complexity of your request. Identity verification may be required for formal data-related requests.

Related Policies

Alongside hi77c's Privacy Policy, we recommend reading the following documents as well: